No. All sales are final. Because of the custom and delicate nature of our objects, we do not accept returns or exchanges. Please make sure to read the product descriptions carefully and contact us before ordering if you have any doubts.
If your package is visibly damaged on arrival, please email us within 48 hours of receiving it. Include your order number, clear photos of the damaged item and packaging, and we’ll help you find a solution.
Yes. If a part of your object becomes damaged or lost later on, we can sell you a replacement piece (when possible). Send us an email describing the issue with photos, and we’ll let you know the options and pricing.
We love creating unique pieces! If you’d like something personalized, get in touch and let’s discuss what’s possible.
Since many of our pieces are made to order, please allow 2-4 weeks for production before shipping. Delivery time depends on your location. We’ll send you tracking information once your order is on its way.
Yes. We ship worldwide. Shipping costs and delivery times will vary based on your location.